Shipping Policy

For orders handled by our store, this policy applies to orders accepted on this website and shipped to destinations supported at checkout.

Processing and transit

Within this website order process, orders are normally prepared within 1–2 business days after confirmation. Weekends, holidays, verification reviews, and unusually high volume can affect this window.

For customers using this store, estimated carrier transit is 2–4 business days after dispatch. This estimate is not a guarantee because carrier networks, weather, access limits, and other events can change delivery timing.

Rates, details, and tracking

In our merchant workflow, free shipping applies only when it is shown at checkout. Any available rate, restriction, tax, or destination limitation is displayed before payment is submitted.

For purchases accepted here, customers must provide complete and accurate names, addresses, access details, and contact information. Corrections after dispatch might not be possible and related costs can remain the customer responsibility.

As part of this website service, tracking information is sent when available. A carrier scan can take time to appear after a label is created.

Delays and delivery issues

For orders placed with us, contact us promptly about material delays, a package that appears lost, a delivery marked complete but not found, visible shipping damage, or a destination restriction. We will review available carrier and order records, but carrier decisions and external events can limit the remedy.

Within our store checkout flow, retain packaging and take clear photographs or video when an item arrives damaged. Some products or destinations can be unavailable because of carrier, legal, safety, or service limits.

Contact details

Email: thotauma4616@gmail.com

Mailing address: 460 Doc Adams Rd, Mount Vernon, KY, 40456, US

Phone: (302) 575-4572